Frequently asked questions about our book printing services

How do I place an order with 4edge?

If you would like to place an order then please complete our order form at http://www.4edge.co.uk/order-form.html

What is the process once I have placed an order?

As soon as we have received your print ready files then we will process your order and get the job booked in. If you have asked for a bound proof then that will be sent to you within two working days.

Can 4edge produce bound proofs?

Yes, we are happy to produce bound proofs.

How quickly can 4edge produce proofs?

Send us the printable PDF files before 2pm and our aim would be to produce a bound proof that day, workload permitting. Typically, we work on a turnaround time of a maximum seven days from approval of the proof. If you need it earlier, then let’s talk.

If my book was printed offset litho previously, will it look the same printed digitally?

We use the same range of paper stocks on our digital book printing presses that are run through offset litho presses so in terms in paper and binding the book will have the same look and feel.

Do you offer print on demand printing?

If print on demand (POD) is defined as single copy production then this is not what 4edge offers. However we believe that our minimum order quantity of 10 copies and fast turnaround times means that we can respond quickly and flexibly to your book printing needs.

How do customers transfer files to 4Edge?

This can be done in any number of ways. This includes by email (up to 5MB), using our own FTP site (which will require setting up so please email sales@4edge.co.uk for your login details) or via our account at WeTransfer.

Can 4edge distribute books to customers directly?

We can send a consignment of books anywhere in the world, that’s no problem. And we can discuss how we deliver individual orders with you at any time! We offer a great all-round service!

Can you print books abroad?

Yes, 4edge has alliances with other printers in the UK and across the world who use the same state-of-the-art machinery.

What papers do you use?

There are no limitations to the type of substrates. We keep all kinds of materials in stock, which include bookwove, offsets, silks and gloss coated material.

Is there a time limit on 4edge keeping my print ready PDF files?

No. We hold all files on our customers’ behalf for FREE, in perpetuity, so they can reprint at any time.

If I lost my data what happens?

Just ask us. We will be happy to send you a copy of your files from our digital archive.